Last Updated: 2025-06-24
Welcome to AsmrAI.live. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy details how we collect, use, and safeguard your information when you use our AI ASMR video generation platform.
1. Information We Collect
To provide and improve our services, we collect the following types of information:
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Account Information: When you register for an account, especially through third-party services like Google, we collect personal information necessary for account creation, such as your name, email address, and avatar URL. This information is stored and managed via our backend provider, Supabase.
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User-Generated Content: We collect the text descriptions (prompts) you submit to our service to generate videos. We also store the resulting videos that are generated for you, which are linked to your account.
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Usage and Transactional Information: We monitor how you use our service, including which features you use, the generation modes you select, and your credit balance. When you purchase credits, we record the transaction details, though sensitive payment information is handled directly by our third-party payment processors.
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Technical and Analytics Data: We automatically collect anonymous or pseudonymous data about your device and how you interact with our website. This may include your IP address, browser type, and page visits. We use analytics services like Google Analytics to understand user behavior and improve our platform.
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Cookies: We use cookies and similar technologies to maintain your login session, remember your preferences, and support our analytics efforts.
2. How We Use Your Information
We use the information we collect for several key purposes:
- To Provide and Maintain the Service: To create your account, generate the videos you request based on your prompts, and manage your user dashboard and generation history.
- To Manage Your Account: To handle billing, manage your credit balance, and provide customer support.
- To Improve Our Platform: To analyze usage patterns, diagnose technical issues, and develop new features and services.
- To Communicate With You: To send you important service-related notifications, updates, and (with your consent) marketing communications.
- For Security and Compliance: To enforce our terms, prevent abuse, and comply with legal obligations.
3. How We Share Your Information
Your privacy is paramount. We do not sell your personal data. We only share information under the following limited circumstances:
- With Service Providers: We share data with third-party vendors who help us operate our platform, such as our AI video generation provider, our backend service (Supabase), payment processors, and analytics providers. These providers are contractually obligated to protect your data and only use it for the services they provide to us.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- For Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Security and Retention
We implement robust technical and organizational measures, including Supabase's Row Level Security, to protect your data. However, no digital service is 100% secure. We retain your personal data for as long as your account is active or as necessary to provide you with our services, comply with our legal obligations, and resolve disputes.
5. Your Rights and Choices
You have rights over your personal data. Depending on your location, these may include:
- The right to access, update, or delete the personal information we hold about you, which you can often do through your account dashboard.
- The right to opt-out of certain data collection, such as by managing your cookie settings in your browser.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@asmrai.live.